Privacy Policy
Last updated: 11/25/2024
Your privacy is important to us. This privacy policy ("Privacy Policy") applies to your use of the Site (as defined in the Terms of Service) offered by Trim Tribe Rx, LLC., and its affiliates, are collectively referred to in this Privacy Policy as "Revive," we," "us," or "our."
This Privacy Policy applies to any information we collect or maintain about you, including (1) personal information that you provide to us on or through the Site and (2) information collected through your use of or interaction with the Site. This Privacy Policy also explains the use of cookies and similar technologies on the Site. Your access to and use of the Site constitutes acceptance of this Privacy Policy and consent to our collection and use of your information as outlined below.
Please note that the Site is directed towards users who reside in the United States. It is not our intent to gather personal information from individuals residing outside the United States. This Privacy Policy does not apply to instances where your information is collected under a different privacy policy or notice made available to you at the time your information is collected.
Capitalized terms not otherwise defined in this Privacy Policy have the same meaning as set forth in the Terms of Service.
MINORS
Our Site is not intended for or designed to attract children under the age of 13. Moreover, we do not knowingly collect any personal information from anyone under the age of 18 without the consent of a parent or guardian, and you must be 18 years of age or older to submit registration or survey information. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us at info@xorevive.com
PERSONAL INFORMATION WE COLLECT
To access certain options and services on our Site, we may ask you to provide certain personal information and without providing such personal information, you may be unable to access certain options and services. The following is a list of information that we may collect from or about you:
- Personal information: your name and contact information (including your address, e-mail address, phone number and electronic signature), demographic information (including your gender, date of birth and zip code), billing information (billing address, payment information)
- Account information: your username and password
- Device and/or browser information: including your IP address, operating system, connection speed, bandwidth, browser type, web page requests, cookie information, other hardware and software attributes
- Location information
- Usage activity and viewing preferences
- Your Content: Information or content you post or submit on the Site
- Transaction history
- For Providers: your name and contact information and medical specialty
- Other: Information we collect from or about you in other online or offline contexts, including information submitted during purchases of Services and Products and interactions with our employees.
In addition, when you request treatment from a Provider through the Site, you may share:
- Personal information: your name and contact information and demographic information
- Medical information submitted for diagnosis or treatment purposes (including information about your applicable medical history) and current complaint or other reason for visiting a Provider.
HOW WE COLLECT PERSONAL INFORMATION
We may collect information directly from you when you visit, access or use the Site or when you register an account with us. We may also collect information when you purchase a Service or any Products available on our Site, submit information to use through a survey, communicate with us or post or submit content on or in the Site.
COOKIES AND TECHNOLOGIES
Like most website operators, we use cookies and similar technologies, local shared objects (or any other successor tracker technology), Software Development Kits, and pixel tags that automatically receive and track certain data about how you and other visitors interact with our Site, preferences expressed and settings chosen. For example, we may collect information about the technology you use (such as your browser, type of computer, operating systems, mobile device and network used, and Internet service providers) and server log data (such as access dates and times, online features or pages viewed, system activity, and the third-party site or service you were using before interacting with our Site).
HOW WE MAY USE PERSONAL INFORMATION
We may use the personal information identified above to:
- Verify your identity and your location
- Provide the Product and/or Services to you
- Provide information about our Services and Products to you
- Fulfill your requests
- Manage your account
- Process your payments
- Communicate with you
- Provide support and training
- Develop, test or improve the Site, including its features and/or the Services and Products
- Facilitate marketing activities and/or promotions
- Analyze behaviors on the Site (e.g., evaluating site usage patterns, assessing throughput)
- Protecting or enforcing our rights, title, and interest
- Other uses in order to comply with applicable law, regulation, legal process, or other government authority
- Investigate fraud
- Any other such use that is otherwise necessary under applicable law
WHOM WE SHARE PERSONAL INFORMATION WITH
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. We may share your personal information with:
- To Providers
- To Pharmacies
- To our subsidiaries and affiliates
- To contractors, service providers, and other third parties we use to support our business
- To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Revive's assets
- To third parties to market their products or services to you if you have not opted out of these disclosures
- To comply with any court order, law, or legal process, including to respond to any government or regulatory request
- If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Company, our customers, or others
- To fulfill the purpose for which you provide it
- For any other purpose disclosed by us when you provide the information
- With your consent
SOCIAL MEDIA PLUGINS
The Site may use social media plugins (e.g., the Facebook "Like" button, '"Share to Twitter"' button) to enable you to easily share information with others. When you visit the Site, the operator of the social plugin can place a cookie on your computer, enabling that operator to recognize individuals who have previously visited the Site. If you are logged into the social media website while browsing on our Site, the social plugins allow that social media website to receive information that you have visited our Site. The social plugins also allow the social media website to share information about your activities on our Site with other users of their social media website.
APPLICABILITY OF HIPAA
As described above, you understand that Revive is not a "covered entity" as defined by HIPAA. The Pharmacies and Providers may be considered a "covered entity" or "business associate" under HIPAA, and Revive may, in some cases, be a "business associate" of a Pharmacy or Provider. If Revive is deemed a "business associate," we will be subject to additional protections of your "protected health information," as defined under HIPAA ("PHI") and outlined in our Business Associate Agreements with such Pharmacy or Provider. Your PHI will be used and disclosed only in accordance with such applicable laws, regulations, and contractual protections.
YOUR CHOICES
In General. We respect your right to make choices about the ways we collect, use, and disclose the information you provide on or through our Site. We strive to provide choices to you at a meaningful time and in a meaningful place. For example, if you don't want information about your visit to our Site sent to Google Analytics, you may download an Opt-out Browser Add-on. Please note that the Add-on does not prevent information from being sent to the Site.
HOW TO ACCESS, UPDATE, OR CORRECT YOUR INFORMATION
If you have created a profile on our Site, you may be able to access, update or correct your information through your account settings. Otherwise, you may need our help. Please contact us using the information provided below. We will respond to you within a reasonable time and, in any case, within the time limits established by applicable law. We may ask you for additional information to verify your identity.
YOUR CALIFORNIA PRIVACY RIGHTS
California Civil Code Section § 1798 83 permits users of our Site that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to info@xorevive.com
SECURITY
We may employ procedural and technological security measures. Such measures are reasonably designed to protect your personal information from loss, unauthorized access, disclosure, alteration or destruction. However, you provide your information to us at your own risk. Unfortunately, no website, server, or database is completely secure or "hacker proof" so we cannot guarantee that your data will not be lost, accessed without authorization, disclosed, altered, or destroyed.
LINKS TO THIRD-PARTY SITES
Our Site may contain links to other websites on the Internet that are not under the control of or maintained by us. Such links do not constitute an endorsement by us of those other websites, the content displayed therein, or the persons or entities associated therewith. You acknowledge that we are providing these links to you only as a convenience, and you agree that we are not responsible for the content of such websites. Your use of these other linked websites is subject to the respective terms of use and privacy policies located on the linked websites.
PRIVACY POLICY UPDATES
From time to time, we may revise this Privacy Policy. Any such changes to this Privacy Policy will be promptly reflected on this page. We encourage you to review this Privacy Policy regularly for any changes. Your continued use of this Site will be subject to the then-current Privacy Policy. The effective date of this Privacy Policy is provided above.